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Finding a good seller among the millions of options on AliExpress can be challenging. To help you navigate, here are some tips to follow:
- Check customer reviews. They will give you an idea of product quality and customer service.
- Choose sellers with longevity on the platform. They have more experience and are more reliable.
- Verify the delivery options offered by the seller. Ensure they suit your needs.
These tips will help you make safer and more satisfying purchases on AliExpress.
1 – Customer Reviews
A supplier’s reputation on AliExpress is an excellent indicator of their reliability. The positive review rate is the first thing to examine.
If a supplier has a rate above 96% positive reviews and more than 1000 reviews, you can consider them reliable and reputable.
To check this, go to the store page and click on Seller Reviews.
Here is an example of a well-rated store: Bobo Bird, a supplier of wooden watches.
2 – Seller Longevity
You must verify the presence of your suppliers on AliExpress.
Prefer a supplier active on the platform for more than a year.
Also, check the customer ratings by looking at the number of diamonds and crowns on the supplier’s profile. The more they have, the more reliable they are.
Here is an example of a store present on the site since 2013: Bobo Bird.
3 – Delivery Methods
When shopping on AliExpress, understand that most suppliers are based in China. This can lead to longer delivery times than expected.
It is therefore unlikely to receive your order in 24 or 48 hours.
However, ensure that your supplier uses the best carriers to minimize delays and maximize delivery reliability.
Here is a list of the different delivery types available on AliExpress:
- Standard delivery: The most common type of delivery, usually free or low cost. Delivery times vary between 10 and 60 days.
- Delivery in less than 10 days: This method allows you to receive your order in about 10 business days.
- Express delivery: Faster but more expensive than standard delivery. Delivery times vary between 3 and 7 days.
- Courier delivery (Epacket): Uses local postal services. Cheaper than express delivery, but with potentially longer delivery times.
- Private carrier delivery: Uses private carrier services, more expensive than standard delivery but with faster delivery times.
- In-store pickup: Allows you to pick up orders directly from an AliExpress store. This service is not available in France and is usually free or low cost.
- Relay point delivery: Allows you to pick up orders at a relay point near you, usually free or low cost.
Check the available delivery options for each product and choose the one that best suits your needs in terms of cost and delivery times.
4 – Product Quality
It is essential to verify the quality of products before making a purchase on AliExpress. Here are some tips to help you evaluate quality:
- Examine product photos. High-quality images and multiple angles help better judge the product.
- Read detailed descriptions. A good description should include materials, dimensions, and other important features.
- Check customer reviews. Reviews with photos are particularly useful to see the product in real conditions.
- Check product videos. Some sellers add videos to show the product in action. This can be very revealing.
- Compare with similar products. Look for similar products on the platform to compare quality and prices.
5 – Return Policy and After-Sales Service
Always check the return policy before buying on AliExpress. It’s crucial to avoid surprises.
- Read the return conditions. Make sure they are clear and favorable to buyers.
- Check the warranty duration. A good seller offers sufficient warranty to test the product.
- Check the refund options. A full or partial refund should be possible in case of problems.
- Evaluate the after-sales service. Reliable sellers provide responsive and helpful support.
- Read customer service reviews. Other customers’ experiences can enlighten you on the quality of after-sales service.
Conclusion
Knowing how to recognize a good seller on AliExpress is essential for successful purchases. Check customer reviews to verify the seller’s reputation.
Choose suppliers with significant longevity on the platform. Check the delivery options to minimize delays.
Evaluate the product quality by looking at photos and detailed descriptions. Finally, ensure that the return policy and after-sales service are favorable.
By following these tips, you will optimize your chances of making satisfying purchases on AliExpress.