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How to Track ePacket on AliExpress? All Steps Explained

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Shopping online is simple, fast, and convenient. But what about delivery?

If you’re a regular on AliExpress, you might have heard of the ePacket service.

It’s a game-changing shipping option. But why all the excitement?

In this article, we will explore what ePacket is, how ePacket tracking works, and why it has become a popular choice for so many buyers and sellers on AliExpress.

Whether you’re a curious buyer or a seller looking to optimize their service, we have something for you.

With clear subtitles, concise sentences, and visual elements, we’ve structured this article for an easy and enjoyable read.

Join us on this journey through the world of ePacket tracking, and discover how it can make all the difference in your online shopping experience.

Let’s embark on this exploration together!

What is the ePacket service?

ePacket is a shipping service that has revolutionized the world of online shopping.

But what makes it so special? Let’s break it down together.

ePacket originated from a collaboration between the postal services of Hong Kong and China. Here’s how:

  • 2007: ePacket was launched to boost e-commerce between the United States and China.
  • Extension: Service extended to other countries, allowing for rapid global delivery.
  • Reason for Being: Designed to offer an affordable and efficient option for international shipments of light weight.
ePacket tracked parcel
ePacket Parcel

What are the advantages of the ePacket option?

The ePacket service offers notable benefits that make it a popular choice. Let’s take a look:

  • Fast: Delivery in 7-20 days, depending on the destination.
  • Affordable: Reduced costs compared to other international shipping options.
  • Trackable: Real-time tracking available.
  • Reliable: Supported by renowned postal services.

Conditions and Restrictions

Although ePacket offers many benefits, there are also conditions and restrictions to be aware of:

  • Weight: The package must not exceed 2 kg (4.4 lbs).
  • Dimensions: There are restrictions on the size of the package.
  • Destination: The service is not available in all countries.
  • Content: Certain items are not eligible for shipment via ePacket.

The ePacket service has redefined the way we shop and sell online. With its undeniable advantages and conditions, it has won the hearts of consumers and sellers.

How does ePacket tracking work?

One of the features that set ePacket apart from other shipping services is its tracking system.

But how exactly does it work? Let’s explore the details together.

Tracking Procedure

Tracking your ePacket parcel is a breeze. Here’s how:

  1. Tracking Number: Each ePacket parcel comes with a unique tracking number.
  2. Entering the Number: Enter this number on the appropriate tracking site or app.
  3. Viewing: Get details of the shipment, including the current location and history.

Available Sites and Apps for Tracking

You’re not limited to a single tool for tracking your ePacket parcel. Here are some options:

  • Official Site: Use the AliExpress website or the local post’s website.
  • Mobile Apps: Apps like 17TRACK offer tracking features.
  • Third-Party Sites: Some websites also offer tracking services.

Update Frequency of Tracking

ePacket tracking keeps customers informed in real time. But what is the frequency of updates?

  • Key Stages: Each key stage, such as shipment or customs clearance, is recorded.
  • Frequency: Updates typically occur every business day.
  • Delays: Some factors can influence the frequency, such as weekends or holidays.

Technical Overview of Tracking

Let’s see how ePacket tracks your parcels, from click to delivery. It’s like a digital treasure map, but for your purchases.

  1. Unique Number: Each ePacket parcel receives a unique tracking number. It’s its ID card.
  2. Scan and Go: At the start, the parcel is scanned. This records its journey in a big computer system.
  3. Key Stages: Each time the parcel moves, it’s scanned again. Departure, arrival, customs passage… Everything is noted.
  4. Online Tracking: This info goes online. With your number, you can see where your parcel is. Magical, right?
  5. Real-Time Update: The data is often refreshed. You stay informed, step by step.

Comparison with Other Shipping Options

In the vast world of online shipping, ePacket has distinguished itself as a popular option.

But how does it compare to other shipping services? Let’s examine the differences.

ePacket EMS Standard Shipping
Costs Affordable More expensive Varies
Timeliness 7-20 days Faster Slower
Reliability Very reliable Reliable Varies
Tracking Detailed Available Limited or non-existent
Speed vs Cost Balanced Fast but costly Often slower

ePacket vs EMS

The EMS (Express Mail Service) is known for its speed, but how does it compare to ePacket?

  • Speed: EMS is generally faster, but ePacket offers a good balance between speed and cost.
  • Cost: ePacket is often cheaper, especially for small parcels.
  • Availability: Both are widely available, but ePacket may have more weight and size restrictions.
  • Tracking: Both offer tracking, but ePacket may provide a more user-friendly experience.

ePacket vs Standard Shipping

Standard shipping is another common choice. Here’s how it compares to ePacket:

  • Speed: ePacket is generally faster than standard shipping.
  • Cost: ePacket may cost slightly more, but offers more features.
  • Tracking: ePacket offers detailed tracking, unlike some standard options.
  • Reliability: ePacket tends to be more reliable in terms of delivery times.

Costs, Timeliness, and Reliability

Let’s compare the essential aspects of ePacket with other options in detail:

  • Costs: ePacket is affordable, especially for light international shipments.
  • Timeliness: ePacket offers quick delivery, typically taking 7-20 days.
  • Reliability: With comprehensive tracking and reputable postal partners, ePacket is reliable.

Choosing the perfect shipping option depends on many factors such as cost, speed, and reliability.

ePacket positions itself as a balanced solution that offers great value, particularly for AliExpress shoppers.

By understanding these comparisons, you can make an informed choice that matches your needs and budget.

How to track an order with the ePacket option?

How to find the tracking number?

Tracking an order starts by finding the tracking number. Here’s how you can do it:

  1. Log into your AliExpress account.
  2. Go to “My Orders.”
  3. Find the order you want to track and click on it.
  4. Locate the tracking number under the shipping details. It’s usually a series of numbers and letters.

Using different websites and tracking apps

Once you have your tracking number, you can use it on different websites and tracking apps. Here are some popular options:

  • 17TRACK
  • Global Order Tracking
  • Track24

Just enter the tracking number in the search bar of the site or app, and you’ll get the tracking details in real time.

Aliexpress delivery tracking on 17TRACK
Aliexpress Delivery Tracking on 17TRACK

What to do if tracking doesn’t work?

There may be times when tracking does not work. Here’s what you can do:

  1. Check the Tracking Number: Make sure the tracking number is correct.
  2. Wait a few hours: There may be a delay in updating the information.
  3. Contact the Seller: If the problem persists, contact the seller on AliExpress for assistance.

What are the advantages and disadvantages of ePacket Tracking?

ePacket shipping is a popular method for online purchases. But what are the advantages and disadvantages of this option?

Let’s explore why to choose ePacket tracking and what potential problems might arise.

Advantages of ePacket Tracking

1. Real-Time Tracking

  • Receive constant updates on the location of your package.
  • Have peace of mind knowing where your order is at all times.

2. Quick Delivery

  • ePacket generally offers faster delivery than standard methods.
  • The delivery times are often between 7 and 20 days.

3. Affordable Cost

  • Shipping fees are often cheaper or free.
  • This makes online shopping more accessible.

4. Available in Several Countries

  • ePacket is available in over 40 countries.
  • This offers great flexibility for international purchases.

Disadvantages of ePacket Tracking

1. Possible Delays

  • Delays can occur due to customs or holidays.
  • It can be frustrating if you need your package quickly.

2. Limited Size and Weight

  • There are restrictions on the size and weight of the package.
  • This can limit your shopping options.

3. Sometimes Inconsistent Tracking

  • Sometimes, tracking may not be updated regularly.
  • This can cause confusion and uncertainty.

ePacket Usage Statistics

Imagine millions of packages traveling around the globe. That’s what ePacket does every day. Becoming a shipping giant, ePacket connects buyers and sellers across the world. Here’s why everyone’s talking about it:

  • Billions of Shipments: Yes, you read that right. ePacket has sent billions of packages so far.
  • Over 40 Countries: From the United States to Australia, ePacket reaches almost every corner of the world.
  • Fast and Affordable: Packages arrive in 7-20 days. Less waiting, more satisfaction.
  • Huge Impact: Thanks to ePacket, online commerce has exploded. Small sellers can now reach customers across the globe.

Testimonials and User Experiences

ePacket tracking is gaining popularity among online shoppers. But what do users really think?

Positive Testimonials

  • Sophie, France: “I use ePacket tracking for all my purchases on Aliexpress. The frequent updates reassure me, and I find the delivery times reasonable.”
  • David, United States: “Free shipping with ePacket saves me a lot. I’m satisfied with the delivery speed.
  • Marta, Spain: “I’m impressed by the accuracy of the tracking. I always know where my package is.

Negative Testimonials

  • Lucas, Canada: “I experienced a delivery delay once. It was frustrating, but customer service handled the situation well.
  • Yara, Brazil: “I found the tracking to sometimes be inconsistent. It can be stressful.

Opinions on ePacket tracking vary. Some praise its reliability and cost savings, while others have encountered issues.

Common Problems and Solutions

Problem 1: Delivery Delay

Solution: Contact customer service, who can provide up-to-date information and assistance.

Problem 2: Inconsistent Tracking

Solution: Use a reliable third-party tracking website to get more accurate information.

Problem 3: Unexpected Fees

Solution: Read the shipping details carefully before choosing ePacket to avoid surprises.

ePacket FAQ

When it comes to tracking packages via ePacket on AliExpress, many questions can arise.

Here’s a compilation of common questions and answers to help you understand this service in depth.

What is ePacket tracking?

ePacket tracking is a budget-friendly shipping option that offers the ability to track packages in real-time. It’s often used for international shipments.

How can I find my ePacket tracking number?

The tracking number is usually provided by the seller and can be found in the details of your order on AliExpress.

Is ePacket tracking fast?

While faster than some standard shipping methods, speed can vary depending on the destination and other factors.

Is ePacket tracking reliable?

Yes, ePacket tracking is generally considered reliable. However, issues such as delays or tracking inconsistencies can occur.

Can I track my package on other websites?

Yes, many third-party websites offer the ability to track ePacket packages using the tracking number.

What if tracking doesn’t work?

If tracking does not work, try checking on another tracking site or contact the seller for assistance.

Is ePacket tracking available in all countries?

No, ePacket tracking is only available in certain countries. Check with the seller if this option is offered for your destination.

Are there additional fees for using ePacket?

This depends on the seller. Some offer ePacket for free, while others may charge extra fees.


Navigating the complexities of shipping and tracking online can often feel like a mysterious dance, where each step must be carefully choreographed.

With ePacket tracking, this dance becomes an elegant waltz, guided by the light of a digital lighthouse.

It’s not just a tracking tool; it’s a compass for your international purchases, a guiding star in the vast ocean of e-commerce.

Like a good travel buddy, ePacket is there, offering a reassuring hand as you venture into the exciting but sometimes confusing world of online shopping.

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