How to check the refund on my credit card?

To ensure that your refund has been processed correctly by AliExpress and tracked properly, please follow these steps:

  1. Check the Timing: Make sure up to 20 business days have elapsed after the successful processing of the refund by AliExpress. Normally, the refund appears in your bank account within 3 to 20 business days.
  2. Review Order Details: To confirm that the refund has been issued, check the information on the order detail page.
  3. Contact Your Bank: If you have questions about the status of your refund, do not hesitate to contact your bank. Provide them with the ARN (Acquirer Reference Number) if available, to help trace the refund.
  4. Check Your Bank Statement: Review the transactions on your bank statement from the day of the original payment up to 20 business days after the refund to see the changes.

Remboursement d'une commande Aliexpress

Ensure these steps are followed to monitor and confirm your refund from AliExpress effectively.

Back To Top