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You can initiate a return request for eligible items according to the following criteria:

  • For products from South Korea or Brazil, you have 7 days after receipt to make the request. This period is subject to specific exceptions and rules.
  • For items shipped from Poland, Italy, Turkey, Spain, or France, the period is 15 days following receipt.
  • For purchases made from [international sellers](, the window is 90 days after the order.

These timeframes allow you to return the products if they do not meet your expectations or the descriptions provided.

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