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return an AliExpress package
return an AliExpress package

How to send back an AliExpress package?

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AliExpress is one of the largest e-commerce platforms. It allows buyers to find a wide variety of products.

However, you may find yourself wanting to return a package of a product you purchased on AliExpress.

In this article, we will explain how to return an AliExpress package.

Why return an AliExpress package?

There are several reasons why you might want to return an AliExpress package.

  • The product you received does not match the seller’s description.
  • The item is damaged or defective.
  • The product is simply a counterfeit.
  • You have changed your mind.

Be aware that AliExpress’s return and refund policies can vary by seller.

Check the seller’s return and refund policies before purchasing.

AliExpress Return Policy

The return policy on AliExpress is generally determined by the seller. However, AliExpress has general guidelines that sellers must follow.

According to these guidelines, you can return an item within 15 days of receiving it if the item does not match the seller’s description, if it is defective or damaged, or if you have changed your mind.

How to return my AliExpress package?

If you have decided to return an AliExpress package, here are the steps to follow:

  1. Contact the seller to request a return. You can contact the seller using AliExpress messaging.
  2. Wait for the seller to approve your return request. If the seller approves your return request, they will send you a return form.
  3. Fill out the return form. The return form should include information such as your name, address, order number, and the reason for the return.
  4. Package the item. You need to package the item securely to prevent any damage during transport.
  5. Send the return package. You will need to send the package to the address specified by the seller. I advise using a tracked shipping service to ensure the package is delivered safely.
  6. Wait for the seller to receive the package. Once the seller has received the return package,
  7. they will inspect the item to ensure it is in its original condition.
  8. Wait for the refund. If the seller accepts the return, they must then proceed with the refund.
  9. The refund is generally made within 3 to 20 business days, depending on the payment method you used to make the purchase.

Be aware that if you paid shipping fees for the item’s delivery, they may not be refunded in all cases.

In some cases, the seller may offer a partial refund that includes the shipping fees.

How to avoid returning packages on AliExpress?

If you want to avoid returning a package on AliExpress, it is important to take certain precautions before placing your order.

First, make sure to read the product description thoroughly to ensure it meets your expectations.

Also, check the comments and ratings of previous buyers to get an idea of the quality of the product and the seller’s service.

Before placing an order, feel free to contact the seller to ask questions about the product or delivery conditions.

This can help you avoid mistakes and unpleasant surprises.

Finally, make sure you understand AliExpress’s return and refund policies, as well as the specific policies of each seller.

This will help you know what to expect in case there is a problem with your order.

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